USE CODE "SOLSTICE10" FOR 10% OFF:
Crown Kaori Ring, Crown Theia Ring, 0.5ct Masumi Ring,
and the 
Hikaru, Kaori, and Takara Rings
 
USE CODE "SOLSTICE20" FOR 20% OFF:
Everything else! Including these favorites and more: Figure Ring, Lila Suprima Rings, Kuli Ring, Lana Bands, Koemi Rings, Enzo Bands, Pebble Studs, Kumi Ear Huggers...
 
*The discount applies to both made-to-order styles AND in stock styles. Excluded from the sale: Supplies & Add-Ons section, sale items, past orders*
 
 
WHAT WILL BE ELIGIBLE FOR THE DISCOUNT?
Made-to-order styles as well as in stock styles will be eligible for the 20% off for. This is the last opportunity for a collection-wide discount this large, so we recommend taking advantage if you have been considering a piece for awhile. The Crown Theia Ring, Crown Kaori Ring, and the 0.5ct Masumi Ring will also be eligible for a discount, at 10% off. Supplies, add-ons, custom orders, and past orders are not eligible for the discount.


CAN I REQUEST OTHER STONES? (I.E. GREY DIAMONDS INSTEAD OF WHITE, SAPPHIRES INSTEAD OF DIAMONDS)
If the stone shape and size needed for the piece are readily available, I'm more than happy to. Please reach out beforehand with the piece you're interested in and the stones you are envisioning. I will confirm any price difference and get you setup with an invoice and payment link with the discount applied.


WHAT IF I DON'T KNOW MY RING SIZE? CAN I SEND IT TO YOU AFTER I ORDER?
Absolutely. Leave a note at checkout or send an email prior, so I know to hold off until I receive your size. I'm available and happy to give sizing advice. To avoid delays, I recommend that you get sizing sorted beforehand. Order a sizing set from the shop! A metal sizing set is the most accurate method, plus you'll have the set on hand for any and all future ring purchases.


I'M BUYING A RING FOR MY SIGNIFICANT OTHER, AND I'M NOT 100% SURE ON THEIR RING SIZE. HOW DOES RESIZING WORK?
Try to get as close as possible. If you're deciding between two sizes, go with the larger one. In most cases, it's easier to size down than to size up. The fee for resizing varies. If it's within a quarter size, it's complimentary (you just pay for shipping). If it's a larger size difference than that, the fee ranges from $50-70. Don't stress - you'll be taken care of, and we'll make sure the fit is right even after the fact.


CAN YOU MAKE A RING IN MY SIZE?
I welcome all ring sizes within the 3 to 14 range. Simply add your desired size into the text box on the product's page when you add it to your cart. If you have a size above or below the range mentioned, email me with the piece you have in mind. I always do my best to accommodate requests if it works with the architecture of the piece. If you have any concerns, don't hesitate to reach out.


I'M EYEING A FEW RINGS, BUT I'M NOT SURE HOW THEY'LL LOOK TOGETHER. CAN YOU HELP ME PUT TOGETHER A SET?
Absolutely. I'm always happy to send videos and photos of specific rings paired together, as a set or on the fingers you're contemplating. You can email or DM me on Instagram (@mhisaejewelry), and I'll get back to you promptly. Be sure to check out the Highlights on M. Hisae's Instagram - it's a wonderland of videos of gemstones, gold tones, ring pairings, and close-ups.
  
 
MOST OF YOUR IMAGES ARE OF YELLOW GOLD. ARE YOU ABLE TO SHOW ME WHAT SOMETHING LOOKS LIKE IN WHITE GOLD OR ROSE GOLD?
Can do. If I don't already have an image of a physical piece to show, I'll work some magic in Photoshop for you.
  
 
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Made-to-Order Styles: These are created specifically for you once you place your order. Each listing will indicate a timeline for that piece. Whenever possible, I try to exceed expectations and deliver early. However, because of the higher volume of orders during the sale, please expect production to take the entire duration of that timeline listed. In Stock styles: These will leave the studio and ship out to you in 3 business days or less. If you requested a resize for a ring, please expect an additional 2 weeks. If you have a specific date that you need your piece to arrive by, indicate that in your order notes at checkout. If there are any issues with your timeline, I will reach out.
 
 
I HAVE A DIFFERENT QUESTION.
Send them over! The best way to contact is via email to info@mhisae.com.