Heirloom Stone Project Deposit
This deposit indicates that we have approved your heirloom stone request. Once this deposit is paid and the M. Hisae Gemstone Liability Waiver is signed, you may proceed with the shipping of your gemstone(s). Please see the Gemstone Liability Waiver for shipping instructions.
Upon arrival at the studio, we will thoroughly inspect each stone to determine whether it is safe for resetting. Should any or all of your stones be considered unsafe for resetting, we will communicate our findings via email. If we are unable to move forward with the project due to our findings, your stone(s) will be returned to you. This initial deposit will be refunded, less the cost of return shipping.
If all is well once inspecting your gems, we will move into the next phase of your project. A 50% payment of the total cost of your project will be due at that time. This deposit will be applied toward your project total.
We look forward to receiving your beautiful gems!