Use & Collection of Information
We rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide our services, such as when your information is used to fulfill your order, to settle disputes, or to provide customer support;
When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
If necessary to comply with a legal obligation or court order or in connection with a legal claim;
As necessary for the improvement of our services, so long as this interest is not overridden by your rights or interest
When you purchase something from our website, we collect the personal information you give us (name, phone number, billing address, mailing address, email address). When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We will never disclose your personal information unless you ask us or we are required by law to do so.
With your permission, we may send you emails about existing products, new products, and other company news. You can opt out of these emails at any time using the unsubscribe instructions provided in such communications or by contacting firstname.lastname@example.org.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opting-in, you may withdraw your consent for us to contact you at any time.
Shopify & Payment Processors
Our store is hosted on Shopify (USA) Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway (Shopify POS, Shopify Pay) to complete your purchase, Shopify will directly process your credit card. If you choose Paypal to complete your purchase, then Shopify will direct your payment to Paypal.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
The third-party services that we use aside from our website platform and payment processors include MailChimp, Facebook Ads, and Google Analytics.
Certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Security & Data Retention
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, it will be encrypted using secure socket layer technology (SSL). Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
As you navigate this site, your web browser may store information on your computer in the form of a "cookie." Cookies are small text files that contain information that helps the website to identify you. Cookies do no harm to your computer, consist only of text, and cannot contain viruses. They are needed to facilitate automatic logins, password authentication, shopping cart functions, personal preference settings, and a variety of other functions. Most web browsers allow users to clear or block cookies. Please note that deleting or disabling cookies may limit your user experience.
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If you reside in certain territories, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.
You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
You can object to (i) our processing of some of your information used to improve our services and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
M Hisae Jewelry LLC
Last Updated: 06/27/2023